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Do you face all disagreements the same way?

I do not agree. Whenever we hear these words the appropriateness of our thoughts comes into question.  Mostly we react to disagreements the same way regardless of the source of their origination. We do not realize that it is fruitless to try to sort out a disagreement with a random strategy until its origination is [...]

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7 rules to become a master of interpersonal relationships

If you want to move up the ranks of masterful communication, you have to watch what you say to others. Not just in the showpieces of communication such as a presentation, a memo, or a meeting, but in everyday interaction. Learn these 7 rules and you can quietly and unobtrusively become a master of interpersonal [...]

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Performance management…the communication imperative

Jack Welch said this on performance management (ranking): “Ranking has been portrayed as a cruel system.  The cruel system is the one that doesn’t let anyone know where they stand.” And where they stand can be only clear, when each engaged employee/partner is communicated of how his contribution to the organizational goals and revenues will [...]

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Do not allow a wound to fester

A friend said to me: Today I scolded the watchman of my building very badly because he did not switch on the water pump. Later I saw that his eyes were full of tears. I have always tried talking politely with him but he won’t listen. I scolded him and then he switched on the [...]

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